Privacy Policy

At Sophia D. Bryan DBA The Law Boss Firm ("we," "our," or "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit an inquiry, schedule a consultation, or use our legal services.

Please read this Privacy Policy carefully to understand how we collect, use, and protect your information.

1. Information We Collect

Personal Information

We may collect information that you voluntarily provide, including:

• Full Name
• Email Address
• Phone Number
• Mailing Address (where applicable)
• Information submitted through contact forms or consultation requests
• Details relating to your legal matter or inquiry

This information is collected when you:

• Submit a contact form
• Request a consultation
• Contact us by phone or email
• Engage our legal services

Technical Information

• IP Address
• Browser Type
• Device Information
• Operating System
• Referring Website
• Date and Time of Visit

Website Usage Information

• Pages visited
• Time spent on pages
• Navigation behavior
• Click activity
• General website analytics

Payment Information

If you retain our legal services, billing and payment information may be collected. Payments are securely processed through trusted third-party payment providers. We do not store complete payment card information on our servers.

2. How We Use Your Information

We use your information to:

• Respond to inquiries
• Schedule consultations and appointments
• Provide legal services
• Communicate regarding your legal matter
• Send appointment confirmations and reminders
• Provide customer support
• Maintain client records
• Improve our website and user experience
• Analyze website performance
• Comply with legal obligations
• Protect our legal rights and prevent fraud

We do not sell, rent, or trade your personal information.

3. SMS Communications & Opt-In Consent

If you provide your mobile phone number and consent to receive text messages, Sophia D. Bryan DBA The Law Boss Firm may send SMS messages related to:

• Consultation confirmations
• Appointment reminders
• Updates regarding your legal matter
• Client support communications
• Follow-up messages related to your inquiry
• Promotional or educational messages (only if marketing consent has been provided)

4. Mobile Information Sharing Statement (A2P Compliance)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors or service providers that assist us in providing our services (such as customer support, CRM systems, scheduling software, or messaging providers) is permitted only as necessary to support our business operations.

Text messaging originator opt-in data and consent will not be shared with any third parties.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality
• Analyze website traffic and performance
• Remember user preferences
• Enhance your browsing experience

You may disable cookies through your browser settings. Disabling cookies may affect certain website functionality.

6. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although we take reasonable precautions, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

You may have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your personal information
• Withdraw consent where applicable
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

8. Disclosure of Information

We may disclose your information when required by law, legal proceedings, or government requests, or when necessary to protect the rights, safety, or property of Sophia D. Bryan DBA The Law Boss Firm, our clients, or others.

9. Third-Party Services

Our website may utilize third-party services, including appointment scheduling software, CRM systems, payment processors, analytics providers, and email or SMS communication platforms.

These providers maintain their own privacy practices. We encourage you to review their respective privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements. Updates will be posted on this page with a revised Effective Date.

11. Contact Information